Last update 7th March 2025
| Purpose | Data Category | Legal Basis |
|---|---|---|
| To register you as a new user i.e. issuing or assigning the login credentials to identify whether the credentials are valid upon login and to allow you access to services accordingly with the T&Cs. | Registration Data, Contact Data, Log-in Data | Performance of the contract |
| To allow your access in the services | Usage data | Performance of the contract |
| To manage our relationship with you to provide you with access to services and any ancillary products | Registration Data, Contact Data, Profile Data, Other Communication Data, Usage Data | Performance of the contract, Compliance with legal obligations |
| Direct Marketing of our third parties services – including bonuses and offers | Marketing Communication Data | Legitimate interest (to promote our own service to develop our business and enhance relationship), Consent |
| Social Media Marketing | Contact Data | Legitimate interest (to promote our own service to develop our business and enhance relationship), Consent |
| Commercial business analyses for the creation of standards periodical as well as ad hoc reports | Usage Data, Analytics Data | Legitimate interest (to develop our products/services and grow our business) |
| Web Analytics | Usage Data, Analytics Data | Legitimate interest (to develop our products/services and grow our business) |
1.1. This Privacy Notice (“Notice”) aims to give you information on how we collect and process your Personal Data through or in conjunction with your use of this website and our services.
1.2. This Notice stipulates details and conditions of collecting and processing your personal details and provides you with information in accordance with the transparency principle and requirements under the applicable data protection laws.
1.3. This Notice delineates the methods by which we acquire and handle your Personal Data via the digital interfaces and software programs associated with this privacy notification.
1.4. This Notice applies to all TradeLocker domains and subdomains, including but not limited to https://tradelocker.com/ and https://tradelocker.com/hub (collectively referred as the “Site”).
1.5. User consent obtained on any TradeLocker domain or subdomain is considered valid across all TradeLocker-owned domains and subdomains. This shared consent framework ensures consistent data protection practices throughout our digital ecosystem.
1.6. This cross-domain consent policy does not extend to third-party websites linked from our platform.
1.7. By using our Site, you consent to the data practices described in this Notice and all extensions and addendums to this Notice, including Terms and Conditions (‘T&C’).
2.1. In accordance with the information we gather pertaining to our users: Personal Data means any information that identifies you as an individual or that relates to an identifiable individual. Whenever it is not possible or feasible for us to make use of anonymous and/or anonymized data (in a manner that does not identify any users of the Site or customers of our services) we are nevertheless committed to protecting your privacy and the security of your Personal Data at all times.
2.2. Data obtained from you: We may collect from you through interaction with you or through your interaction with us or our services different kinds of Personal Data about you which we have grouped together as follows:
3.1. At TradeLocker, we prioritize the protection and respectful handling of your Personal Data. This section outlines how we utilize the information we collect from you through our website and services. By accessing or using our platform, you consent to the data practices described herein.
3.2. Purposes of Personal Data Usage. We may collect and use Personal Data for the following purposes:
3.3. TradeLocker’s services may involve the use of technology provided by TradingView. Please note that TradingView’s privacy policy, available here, is not applicable to TradeLocker’s implementation of TradingView’s technology. TradeLocker is solely responsible for the collection, use, and protection of your personal data in accordance with this Privacy Notice.
3.4. We may share your personal data with third-party service providers essential to our platform’s functionality. These providers process data solely on TradeLocker’s instructions and in compliance with this Notice and applicable data protection laws. This includes:
3.5. All third-party providers are contractually obligated to process your data lawfully and securely.
3.6. Necessity of Personal Data. The collection and processing of Personal Data are justified by the following reasons:
3.7. Use of Cookies and Tracking Technologies. We utilize cookies and tracking technologies for the following purposes:
4.1. This Section outlines the legal framework that governs the processing of Personal Data by TradeLocker:
4.2. We have set out below a description of the possible ways we plan to use your Personal Data and which of the legal basis we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your Personal Data for more than one lawful ground depending on the specific purpose for which we are using your data.
| Purpose | Data Category | Legal Basis |
|---|---|---|
| To register you as a new user i.e. issuing or assigning the login credentials to identify whether the credentials are valid upon login and to allow you access to services accordingly with the T&Cs. | Registration Data, Contact Data, Log-in Data | Performance of the contract |
| To allow your access in the services | Usage data | Performance of the contract |
| To manage our relationship with you to provide you with access to services and any ancillary products | Registration Data, Contact Data, Profile Data, Other Communication Data, Usage Data | Performance of the contract, Compliance with legal obligations |
| Direct Marketing of our third parties services – including bonuses and offers | Marketing Communication Data | Legitimate interest (to promote our own service to develop our business and enhance relationship), Consent |
| Social Media Marketing | Contact Data | Legitimate interest (to promote our own service to develop our business and enhance relationship), Consent |
| Commercial business analyses for the creation of standards periodical as well as ad hoc reports | Usage Data, Analytics Data | Legitimate interest (to develop our products/services and grow our business) |
| Web Analytics | Usage Data, Analytics Data | Legitimate interest (to develop our products/services and grow our business) |
4.3. Direct Marketing – In compliance with relevant laws and regulations and through a legitimate interest or with your consent TradeLocker may periodically notify you about similar products or services. This includes but is not limited to, new services and promotions, bonuses and offers. This notification may be conveyed through (i) electronic email (or SMS), or (ii) social media, or (iii) live phone calls, or (iv) push notification (desktop and/or app).
4.4. When relying on legitimate interest TradeLocker will give you the opportunity to oppose such direct marketing when registering on our Site.
4.5. When relying on consent the consent may be granted by you when registering on our Site.
5.1. At TradeLocker we prioritize the protection and confidentiality of your Personal Data. It is imperative for us to transparently communicate how your information may be disclosed and transferred especially on an international scale. Below we delineate the protocols and safeguards in place:
5.2. By availing our services or accessing our platform you acknowledge and consent to the disclosure and transfer of your Personal Data as outlined in this Section.
6.1. TradeLocker provides links to external websites or information as a service. Clicking these links redirects users away from TradeLocker’s site.
6.2. It is important to note that TradeLocker neither endorses nor sponsors these third parties or their sites.
6.3. Users are solely responsible for their use of these external links which is subject to the terms and privacy notices of the respective third-party websites.
7.1. Participation in user forums on this Site or through links redirecting to third-party platforms like Discord or Telegram implies acknowledgment that shared information may be accessible and utilized by other individuals.
7.2. TradeLocker disclaims responsibility for the practices or actions of third parties who gather and employ data publicly disclosed by users on the website forums.
7.3. Users are advised to exercise prudence and discretion when divulging personal or sensitive information in such forums.
8.1. TradeLocker relies on trusted third-party service providers for in-depth analysis of mobile applications. This analysis aims to optimize performance track usage patterns and promptly rectify any errors detected within mobile applications.
8.2. Reports generated encompass aggregate usage data browsing patterns device information and details on application errors.
9.1. TradeLocker offers a social sharing feature enabling users to share trading activity on external social media platforms (e.g., Instagram, X, etc.) to enhance user experience and foster community engagement, including the sharing of financial information such as current positions (active trades) and completed activities (closed trades).
9.2. Participation in the social sharing feature is entirely optional and operates on an opt-in basis. Users must provide explicit consent prior to use of this function for the first time, which will serve as the legal basis for TradeLocker to share trading information.
9.3. Data shared via the social sharing feature remains under the user’s control and may be deleted from the TradeLocker platform at any time. However, TradeLocker does not control or influence the retention or deletion policies of third-party platforms. Users are strongly encouraged to review the privacy notices of these external platforms, as shared content may persist there even after it has been deleted from TradeLocker.
9.4. Users are advised to exercise caution when sharing financial or personal information publicly. TradeLocker makes no representations regarding the security or privacy practices of third-party platforms.
9.5. Users are responsible for ensuring that any content shared via the social sharing feature complies with all applicable laws, regulations, and rules in their jurisdiction. TradeLocker disclaims any liability for users’ non-compliance with such laws.
9.6. TradeLocker may utilize aggregated and anonymized data from the social sharing feature for the purpose of improving our services. However, no personally identifiable information from shared posts will be used for marketing or any other commercial purpose without the user’s explicit consent.
9.7. Shared information may be accessible to third parties depending on the privacy settings users configure on external social media platforms. TradeLocker is not responsible for any third-party use or processing of shared information once it is made publicly available.
9.8. Users have the right to disable the social sharing feature at any time by contacting TradeLocker at [email protected]. Disabling the feature will prevent future sharing, but it will not affect any content already shared on external platforms.
9.9. By using the social sharing feature, users acknowledge that they have read, understood, and agree to the terms set forth herein, including the sharing of their information as described.
10.1. TradeLocker collects and processes user-generated code and logs for debugging purposes when users voluntarily report issues during code execution or back-testing. This Section outlines how we handle such data.
10.2. We collect debugging code based on legitimate interest to:
10.2. When you submit a report through our issue reporting system, we collect:
10.3. Your submitted code and associated data are:
10.4. We implement the following measures:
10.6. Code may be processed by:
10.7. By clicking “Accept and Report” when submitting an issue, you acknowledge that:
11.1. We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for including for the purposes of satisfying any legal accounting or reporting requirements.
11.2. The criteria we use to determine what is ‘necessary’ depends on the nature of the particular Personal Data in question. Our normal practice is to determine whether there is/are any law(s) (for example license requirement tax or corporate laws etc.) permitting or even obliging us to keep certain Personal Data for a period of time (in which case we will keep the Personal Data for the maximum period indicated by any such law) and if not whether there are any laws and/or contractual provisions that may be invoked against us by you and/or third parties and if so what the prescriptive periods for such actions are. In the latter case we will keep any relevant Personal Data that we may need to defend ourselves against any claim(s) challenge(s) or other such action(s) by you and/or third parties.
11.3. Where your Personal Data is no longer required by us we will either securely delete or anonymize the Personal Data in question.
12.1. TradeLocker utilizes chatbots as an initial point of contact between TradeLocker and its users to facilitate customer service interactions.
12.2. TradeLocker exclusively utilizes chatbots as the primary contact point for triaging inquiries from users. Inquiries falling beyond predetermined parameters such as those not addressed in the FAQ section or similar resources are directed to human agents for further assistance. As such the utilization of chatbots is overseen by human supervision.
13.1. We have implemented security measures to safeguard your Personal Data from accidental loss unauthorized access alteration or disclosure. To comply with the law, we employ industry-standard encryption techniques to encrypt data during transit and at rest, ensuring confidentiality and integrity at all times.
13.2. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a need-to-know business requirement. They will only process your Personal Data on our instructions or subject to a lawful ground, as well as their duty of confidentiality.
13.3. TradeLocker cannot provide absolute assurance of safeguarding against unauthorized access or breaches. In the event of a data breach TradeLocker will conduct a thorough risk assessment and notify impacted individuals in accordance with applicable local laws.
14.1. In accordance with the EU and UK GDPR you have the right to request confirmation from us regarding the processing of your Personal Data and we will provide you with access to the following information with reasonable intervals:
14.2. Right to Rectification – Although all reasonable efforts will be made to keep your Personal Data updated you are kindly requested to inform us of any changes. With respect to your residential address and phone number you can notify us of the change by amending your profile of any changes to your personal data. If the change pertains to data that cannot be amended by changing your profile please contact us. To this end you have the right to ask us to rectify inaccurate Personal Data and to complete incomplete Personal Data concerning you. We may seek to verify the accuracy of the data before rectifying it.
14.3. Right to Erasure – You have the right to ask us to delete your Personal Data and we shall comply without undue delay but only where:
14.4. Right to Data Restriction – You have the right to ask us to restrict (that is store but not further process) your Personal Data but only where:
14.5. Following our request for restriction except for storing your Personal Data we may only process your Personal Data:
14.6. Right to Data Portability – You can request us to give you your Personal Data in a format that is easy to read by machines or directly transfer it to another data controller if possible without harming others’ rights and freedoms. This right only applies if:
14.7. Right to Object to Certain Processing – In those cases where we process your Personal Data for the performance of a task carried out in the public interest or when processing is necessary for the purposes of the legitimate interest pursued by us or by a third party (as indicated in the Table in the clause 4.2 above), you shall have the right to object to processing of your personal data by us.
14.8. When your data is processed for direct marketing purposes you have the right to object at any time to the processing of your Personal Data which includes profiling to the extent that it is related to such direct marketing.
14.9. Right to Withdraw Consent – In situations where we handle your Personal Data based on your consent we will never assume your consent but rather obtain it from you in a clear and explicit way. You have the right to withdraw your consent at any time and the process of doing so should be the same as providing it. If you decide to withdraw your consent we will check if we have an alternative legal basis for processing your personal data such as a legal obligation. If we do we may still process your data without your consent and will inform you accordingly.
14.10. Right to lodge a Complaint – You are entitled to file complaints with the relevant Data Protection Supervisory Authority. If you reside in an EU member state you can file a complaint with the Data Protection Authority of that particular state. However we request that you first attempt to resolve any issues with us before contacting the competent authority even though you have the right to do so at any time as mentioned above.
15.1. For California residents under 18 years old who are registered users of any Sites featuring this Privacy Notice California Business and Professions Code Section 22581 allows the request and removal of publicly posted content or information.
15.2. In compliance with the CCPA this Privacy Notice outlines the Personal Data categories collected processed and disclosed by TradeLocker along with the data sources and business purposes for such actions.
15.3. Under California law you may also request up to twice within a 12-month period information regarding TradeLocker’s collection usage and disclosure of your Personal Data. This includes:
15.4. Furthermore upon receiving a verifiable request confirming your identity you may inquire about the specific pieces of Personal Data collected about you and/or shared with third parties in the previous 12 months.
15.5. You also retain the right to request deletion of Personal Data collected or maintained by us subject to certain limitations specified in California law.
15.6. To process your request you must provide specific Personal Data to verify your identity as required by the CCPA. This may include your full name email address physical address telephone number and details about your relationship with us. TradeLocker does not engage in discriminatory practices based on the exercise of these rights.
16.1. TradeLocker Site uses cookies, for further information on what cookies are, which cookies we use, how and why we use cookies and how you can control which cookies are dropped, please read our Cookies Notice.
17.1. 17.1. Through utilization of the Site, you acknowledge and consent to the acquisition, utilization, and retention of your Personal Data by the Company, as delineated within this Privacy Notice and other pertinent sections of the platform.
17.2. We retain the prerogative to modify this Privacy Notice periodically. Notification of such alterations shall be disseminated by means of updating this Privacy Notice.
17.3. In instances where substantial modifications are made granting us additional privileges concerning the utilization of Personal Data previously obtained from you we shall seek your consent either through electronic communication to your designated email address or by publishing details regarding said alterations on our platform.
18.1. For inquiries pertaining to the retention period of the data you provide to us or for any other questions related to data privacy, please direct your correspondence to our customer support at [email protected].
TradeLocker © 2023. All rights reserved.
*Neither this app or its contents should be regarded as professional, financial or investment advice. This app is a suite of trading tools, meant to be used in connection with an account held by a trader with their brokerage firm. If you intend on using this app for real trading, you should understand how various financial products work and the risks you will be undertaking on your own.
**By using this app you will have access to information of a general nature (i.e., that does not address the circumstances of any particular individual). If you require further information, or otherwise a more comprehensive or complete statement of the related matters and regulations, you should seek the advice of a lawyer, your brokerage firm, or from a licensed financial service provider before you start trading.