Last updated 26th April 2023
1.1. When you access the Site your browser is prompted to store a small data file known as a cookie on your device. This file serves to retain information about your preferences such as language settings or login details. These cookies set directly by us are referred to as first-party cookies. Additionally we employ third-party cookies—originating from domains distinct from the website you are visiting—for purposes related to our advertising and marketing initiatives. Specifically we utilize cookies and other tracking technologies for the following purposes.
2.1. These cookies are essential for the operation of our website and cannot be disabled through our systems. They are typically set in response to your actions that constitute a request for services such as setting privacy preferences logging in or completing forms. You may configure your browser to block or alert you about these cookies; however this may result in certain parts of the website becoming non-functional. These cookies do not collect or store any personally identifiable information.
Cookies Subgroup | Cookies | Cookies Used |
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backend-client (.tradelocker.com / First-Party 1 year) | Internal cookie used by the Tradelocker backend system to manage user interactions with backend GAPI services | 1 |
connect.sid (.tradelocker.com / First-Party 1 week) | A session identifier cookie used to manage user sessions on the Tradelocker server. | 1 |
AMP_XXXXXXXXXX (.tradelocker.com / Third-Party 1 year) | Used by Amplitude analytics and used by Feature flags/Experiments | 1 |
AMP_MKTG_XXXXXXXXXX (.tradelocker.com / Third-Party 1 year) | Used by Amplitude analytics and used by Feature flags/Experiments | 1 |
eu_cookies_bar (tradelocker.com / Third-Party 1 year) | Used by EU cookies bar plugin to handle Cookie Compliance | 1 |
eu_cookies_bar_block (tradelocker.com / Third-Party 1 year) | Used by EU cookies bar plugin to handle Cookie Compliance | 1 |
intercom-device-id-rz0jiwm7 (tradelocker.com / Third-Party 1 year) | Used by Intercom to handle support requests and communication | 1 |
intercom-id-rz0jiwm7 (tradelocker.com / Third-Party 1 year) | Used by Intercom to handle support requests and communication | 1 |
intercom-session-rz0jiwm7 (tradelocker.com / Third-Party 1 year) | Used by Intercom to handle support sessions | 1 |
_GRECAPTCHA (www.google.com /recaptcha Third-Party 180 days) | Used by Google reCAPTCHA to ensure that a human is performing the actions on the website and not an automated bot. Used on log-in form. | 1 |
PanelGroup:sizes:desktop-x-v0 (local) | 1 | |
studio-last-active-bot-id (local) | 1 | |
active-profile-id (local) | 1 | |
active-instrument-group-id (local) | 1 | |
tradingview.symboledit.dialog_last_entry (local) | 1 | |
view-preference-store (local) | 1 | |
active-instrument-id (local) | 1 | |
PanelGroup:sizes:desktop-y-v0 (local) | 1 | |
PanelGroup:sizes:bot-x1 (local) | 1 | |
dismissed-broker-messages (local) | 1 | |
tradingview.BarsMarksContainer.visibile (local) | 1 | |
PanelGroup:sizes:bot-y (local) | 1 | |
tv.logger.logHighRate (local) | 1 | |
PanelGroup:sizes:bot-x2 (local) | 1 | |
instrument-favorites-filter (local) | 1 | |
zoom (local) | 1 | |
tv.logger.loglevel (local) | 1 | |
tvlocalstorage.available (local) | 1 | |
AMP_unsent_48af0deb1 (local) | 1 | |
amp-exp-$default_instance-f6efcf (local) | 1 | |
amp-exp-$default_instance-f6efcf-flags (local) | 1 | |
chakra-ui-color-mode (local) | 1 | |
cookie-policy | 1 | |
desktop-layout | 1 | |
_grecaptcha | 1 |
3.1. TradeLocker utilizes performance cookies specifically Google Analytics to conduct statistical analyses of page usage user interactions and navigation paths on our website. This process known as ‘digital analytics’ enables us to enhance our website’s performance by identifying the most and least popular content and understanding overall user interaction and movement throughout the site. Importantly the data collected through these cookies is not linked to any identifiable individual by TradeLocker.
3.2. For an overview of Google Analytics cookies please visit Google Analytics Cookie Overview.
3.3. If you wish to opt-out of Google Analytics tracking you can install the Google Analytics opt-out browser add-on.
Cookies Subgroup | Cookies | Cookies Used |
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_ga (.tradelocker.com / Third-Party 1 year 1 month) | This cookie name is associated with Google Universal Analytics. | 1 |
_ga_G6W9MSGXYS (.tradelocker.com / Third-Party 1 year 1 month) | This cookie is used by Google Analytics to persist session state. | 1 |
4.1. We utilize a marketing database management program which deploys a cookie upon user interaction with our marketing communications. These interactions include actions such as engaging with a marketing email or accessing a marketing-related landing page on our website. The deployed cookie gathers personal information including but not limited to your name the specific pages you visit on our website the manner in which you arrived at our website and details of your purchases. The information collected via this cookie is utilized to assess the effectiveness of our marketing campaigns and to enhance the precision of our marketing targeting efforts.
4.2. It should be noted that occasionally cookies set by third parties may be classified under this “Marketing” category. However TradeLocker does not exert control over these third-party cookies and does not share any personal data collected through these cookies with such third parties.
5.1. When accessing our website you may be redirected to external websites for various purposes including but not limited to participating in surveys processing payments in currencies other than Euros U.S. dollars submitting job applications and viewing content hosted on external platforms such as embedded videos or news articles.
5.2. Please be advised that these external websites may utilize their own cookies. We do not exercise control over the placement or management of cookies by these third-party websites even if you are directed to them via links from our website. As such we disclaim any responsibility for the cookie practices of these external entities.
6.1. The TradeLocker Cookie Consent Setting (‘Setting’) empowers users to manage their cookie preferences recording consent and facilitating withdrawal for cookies employed on our primary public website. It is imperative to clarify the following:
Users can access to Setting at any time through their personal account area.
7.1. We acknowledge that data collection from our analytics cookies can be discontinued. Upon the deletion of these cookies any information previously collected may still be utilized. However we will cease the use of the disabled cookie for any future data collection related to your user experience.
7.2. Regarding our marketing cookies when a user opts out of tracking we implement a new cookie to ensure no further tracking occurs.
8.1. By using TradeLocker services you explicitly agree to our Privacy Notice and Cookies Notice which outline how we collect process and utilize personal data as well as how cookies are deployed. This acceptance is required to access and utilize TradeLocker services.
TradeLocker © 2023. All rights reserved.
*Neither this app or its contents should be regarded as professional, financial or investment advice. This app is a suite of trading tools, meant to be used in connection with an account held by a trader with their brokerage firm. If you intend on using this app for real trading, you should understand how various financial products work and the risks you will be undertaking on your own.
**By using this app you will have access to information of a general nature (i.e., that does not address the circumstances of any particular individual). If you require further information, or otherwise a more comprehensive or complete statement of the related matters and regulations, you should seek the advice of a lawyer, your brokerage firm, or from a licensed financial service provider before you start trading.
Cookie name | Active |
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Data | Purpose | Legal basis | Data retention |
We collect and process: - Emails - IP address - Web Analytics The data that was given to us by third parties, such as providers of trading platforms that you choose for use of our services, and social network operators if you decide to link your social networking accounts to an account on the website, and data from social networks (username, profile picture, e-mail address associated with the account on the social network). | We process your data related to the settings of your user account. We use your personal information to communicate with you in relation to our services. We use your personal information to provide functionality, troubleshoot, analyse performance, fix errors, and the usability and effectiveness of TradeLocker Services. | Legitimate interest (to develop our products/services and grow our business). We ask for your Consent to process your personal information for specific purposes. You may withdraw your consent at any time, and we will stop processing your personal information for that purpose. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. | Contact Information such as your email address is retained on an ongoing basis until you (a) unsubscribe or (b) delete your account. Information collected via cookies, web page counters and other analytics tools is kept for a period of up to one year from the date of the collection of the cookie of the relevant cookie. |
As our current or past customers, we can from time to time send you marketing communications that relate to our services. | Communication from marketing about our services and products or about events in which we take part. | If we have provided you with our services, we can from time to time send you marketing communications based on our legitimate interest. | To send business communications without your given consent, personal data are processed for no longer than necessary to the purposes for which we have collected or otherwise processed them. |
Your right to be informed | A controller is obliged to inform you about all topics posted here, such as which data we collect, how we process them, how long we keep them and other topics. |
Your right of access to your personal data | You have the right to obtain confirmation that your personal information is processed and to obtain a copy of it as well as certain information related to its processing. If you request it, we will also provide you with a copy of the personal data processed. |
Your right to get your personal data rectified | You can request the rectification of your personal information, which is inaccurate and add to it. You can also change your personal information in your account at any time. |
Your right to get our personal data deleted “right to be forgotten” | In some cases you can have your personal information deleted: If the data are no longer necessary in relation to the purposes for which we have collected or otherwise processed them; If you withdraw your consent to their processing and, at the same time, there will be no other legal ground for their processing (this only applies in the cases where we process personal data on the basis of your consent); If you object and there are no overriding legitimate grounds for the processing, or if you object to the processing for direct marketing purposes; or If your personal data are processed unlawfully. TradeLocker will not be able to act on the request for the erasure of personal data if their processing is necessary for exercising the right of freedom of expression and information, for compliance with any of our legal obligations, for the performance of a task carried out in the public interest, for the establishment, exercise, or defence of our legal claims, or for other reasons provided for by law. |
Your right to data portability | When the processing of your personal data is based on your consent or based on a contract, you have a right to receive the personal data in a structured, commonly used and machine-readable format and the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided. |
Your right to object to the processing of your personal data | You have the right to object to a controller processing personal data at any time. This means that you can stop the controller from using your personal data. This right applies in specific circumstances and, in particular, where your personal data is processed: For a task in the public interest; For the exercise of official authority; For the controller’s legitimate interests; For scientific, historical or statistical purposes; or For direct marketing purposes. |
Your right in relation to the decisions taken solely by automated means | You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This right does not apply where the decision: Is necessary for entering into, or performance of, a contract between the data subject and the controller; Is approved by Union or Members State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests; or Is based on your explicit consent. |
Your right to lodge a complaint with the DPC | If you consider that the processing of personal data relating to you infringes the GDPR, you have the right to lodge a complaint with the competent local authority against the controller involved and the case will be investigated accordingly. |